Difficult Presentations Made Easy
This title is part of the
Take Away Training Series
Synopsis
Learn practical ways to deal with the five most difficult situations. Suited to sales, training, change or project managers.
Key Learning Points
Anxiety and fear:
- Nerves are useful
- Prepare adequately
- Use deep breathing
- Use positive visualisation - 'see' a successful session
- Use introductory activity
- Don't panic
- Ask audience for help
- View audience positively
- Be comfortable with silence
The boredom factor:
- Less is more - simpler, fewer slides
- Build in variation
- Ask for feedback
Unexpected disasters:
- Have back-up plan for potential problems, eg. limited time
- Calm audience down - joke if equipment fails
- Take the lead - shows you are feeling OK
- Offer apology
- Involve audience in solving problem
- Buy time with activity, eg. generating questions for later
Difficult, challenging people:
- Avoid conflict spiral
- Defer discussion
- Seek others' views
- Acknowledge their views
They just don't buy it:
- Pick up cues early
- Ask questions
- Listen non-defensively
- Use lateral persuasion - scenarios, case studies
- Collaborate - share expertise
Package Description
DVD
Recommended Audiences
- Managers
- Sales Staff
- Trainers
Distributed in the following format(s)
- DVD
Available in the following language(s)
- English
Media Type
Video Recording
Presentation Style
- Interview
STOCK CODE
TAT44
ISBN
9781925176674
Published
Melbourne
Filming location
Australia
Release year
2001
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions