Understanding Body Language
This title is part of the
Take Away Training Series
Synopsis
Learn to interpret non-verbal behaviour when selling, making presentations, coaching or managing conflict.
Key Learning Points
Be aware of your own body language:
- Practice observing yourself
- Ask for feedback
- Consciously change body language
Learn to read others' body language:
- Be careful when interpreting others' body language - easy to interpret smiles at good news (happy); ambiguous - frowning at a presentation (annoyed, confused, unsure?)
- Check your interpretation
- Respond to the body language message
Body language for presentations:
- They're staring - but are they interested?
Body language for selling:
- The importance of checking
Body language for conflict:
- Breaking the spiral
Becoming more expressive:
- Don't be false
- Focus on specific situations
- Practice specific body language skills (changing voice tone)
- Check the impact of what you're doing
Package Description
DVD
Recommended Audiences
- Managers
- All staff
Distributed in the following format(s)
- DVD
Available in the following language(s)
- English
Media Type
Video Recording
Presentation Style
- Interview
STOCK CODE
TAT75
ISBN
9781925287400
Published
Melbourne
Filming location
Australia
Release year
2001
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions