Duration: 15 minutes
People need coaching to be flexible and adaptable to all sorts of organisational change, including technological change and re-engineering projects.
This video illustrates the most common psychological reactions people have when confronted by change. It provides practical 'how-tos' for dealing with these reactions.
Viewers will learn techniques for dealing effectively with the uncertainty, anger, fear of others, exploring their concerns, "reframing" the issue and modeling flexibility.