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Mediating Disputes

From People Skills Series

Duration: 25 minutes

AU $495.00
Buy now Buy the DVD
Mediating Disputes
Synopsis
Learn a step-by-step method for resolving disputes, personality clashes and other conflicts.
Key Learning Points
The four steps to mediating disputes:
  1. Clarify the issues
  2. Control the discussion
  3. Do a deal
  4. Action plan
Learning Outcomes
  1. Describe the four steps to mediating disputes
  2. Demonstrate the use of mediation skills in a real or role played dispute mediation session
Package Description
DVD and a PDF workbook on disc
Recommended Audiences
  • Managers
  • All staff
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
  • Video Recording
Presentation Style
  • Drama
STOCK CODE
PSKILLS05
ISBN
9781875645220
Published
Melbourne
Filming location
Australia
Release year
1992
Remastered year
2007
Copyright owner
ClickView
Publisher
Seven Dimensions
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Submit
New Releases
7DTV Streaming
ESL Learning English
Contact Us
  • Products
  • 2016 Catalogue
  • New Releases
  • 7DTV Streaming
  • 7D Trailers You
  • Eve Ash
  • Comedy
  • ESL Learning
  • Miscarriages of Justice
  • Schools & Libraries
  • Free Resources
  • Quotes & Orders
  • Contact Us
  • About Us
  • Site Map
© 2016 Seven Dimensions
Terms & Conditions | Privacy Policy