1. Logistics

• Check the room and layout possibilities beforehand
• Early arrival - key, parking?
• Bring own whiteboard pens

2. Refreshments

• Water, glasses available
• Pre-book coffee/tea arrangements
• Fresh milk

3. Technology

• Set up and check equipment before attendees arrive
• Be prepared to run session without technology
• Simple is best

4. Training resources

• Prepare list
• Check off each item the day before

5. Advising attendees

• Where and when
• Objectives, expectations and what to bring

6. The Introduction

• Prepare your own
• Provide in advance
• Take a copy on the day

7. Personal presentation

• Dress up rather than down
• Make time for mirror check

8. Positive visualisation

• Important for confidence, overcoming anxiety
• Imagine the session going well, pleased participants

9. Environmental check

• Nearby construction, noise from other sessions
• Preliminary scan for potential problems
• On the day, think on your feet

10. Greeting participants

• Finish preparations in time to greet people
• Provides you with information
• Helps reduce your own anxiety
• Helps create rapport