Why do projects fail?

• Lack of planning
• Motivation undermined
• Unrealistic schedules
• Lack of buy-in from stakeholders

THE FIVE SUCCESS FACTORS

1. Thorough project planning

• Have written specifications - outcomes, budget, timeline documented and agreed
• Choose best structure: matrix - common, requires collaboration; dedicated - stronger
• Obtain required authority
• Estimate cost and resources realistically
• Learn from previous experience
• Assess risks: consider legal, financial, etc; have contingency plans

2. Manage project teams successfully

• Manage yourself - be good role model
• Select the right people based on skills and experience
• Manage the people issues (motivation, development, problem people)

3. Manage the details

• Budget
• Scheduling
• Information
• Reporting

4. Keeping stakeholders happy

• Senior managers, end-users, suppliers...
• Communicate and involve (updates on progress, focus groups, testing)

5. Resolving problems

• Be available - get onto the problem fast
• Have 'radar' sensitivity - spot signs of potential problems

Tips for new project managers:

• Find a mentor - discuss your project with a guide who is a specialist in the area
• Trust your gut-feeling - be ready to adjust now, not later ("I knew there was something wrong")