Casey is on strike, the union and managers are supportive, until they see her motives.
Tammy isnt sure how she feels about striking over pay and conditions. Collective bargaining, as Carol points out, is when employers and employees meet to discuss the terms of their collective agreement. Marcus tries to persuade Serena that the collective agreement for Cutting Edge staff is fair; however Serena is unconvinced noting that there is a picket going on. They realize that Casey is picketing Cutting Edge because Marcus and the staff forgot the anniversary of her pet ferrets death. Marcus and Serena call staff together to discuss the problem, with the aim being communicate, not escalate. Meanwhile Carlos practices bargaining for better work conditions with Sanjay(Dion). Marcus placates Casey by promising that the office will henceforth commemorate Hercules life.
"Work together and communicate. Achieve common goals"
UNIONS AND COLLECTIVE BARGAINING
Don’t be uninformed
INSTEAD: Understand your rights at work
Don’t bully and complain
INSTEAD: Be clear about your own position
Don’t be uncompromising
INSTEAD: Allow for some flexibility
Don’t be unreasonable
INSTEAD: Negotiate carefully
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