Video  Finder
Presenting with Impact
This title is part of the Sales and Service Masterclass Series
Duration: 16 Minutes
Synopsis

Ideal for group training and self-development. With excellent workbook and handouts.

A panel of sales experts hosted by psychologist Peter Quarry discuss how sales people can present with greater impact by knowing their product or service and focussing on benefits rather than features. They explore the best methods of approaching product and service presentations and discuss a range of presentation challenges whether it be off-the-shelf products or more complicated presentations involving big ticket items and intangible products and services.

Key Learning Points

Find out how to present products and services with greater impact:

• Engage the customer with questions to determine needs
• Focus on value of product before price
• Use good listening skills and silence to encourage clients
• Invite questions from customer
• Have good product knowledge - link benefits to needs
• Be authentic and natural

Recommended Audiences
  • Managers
  • Service Staff
  • Sales Staff
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Interview
STOCK CODE
SASM03
ISBN
9781921635373
Published
Melbourne Australia
Filming location
Melbourne Australia
Release year
2009
Copyright owner
ClickView
Publisher
Seven Dimensions