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AGGRESSION & ABUSE: List of resources
Title & Format Price Description
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Switch On Series
AUD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki...
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Getting Motivated
AUD $275.00 An animated series developed by psychologist Eve Ash to help people get motivated. Learn how to create a positive min...
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Managing Aggression in the Workplace
AUD $275.00 This program explores how to prevent aggression at work and how to reduce risk and/or manage it when it happens. A mus...
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Dealing with Abusive & Threatening Calls
AUD $275.00 Discover the six skills for managing angry, abusive and threatening callers and how to end a call professionally. ...
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Managing Anger & Abuse
from the series: Hotlines Series
AUD $275.00 When customers are angry it is important to deal with them effectively and professionally. ...
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