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Service And Sales

Good customer service is good business because it means repeat business. Selling should never be approached as a 'one-off' deal because very soon you'll run out of customers. Winning over customers for life is the payoff for giving great customer service and chances are your devotees will bring in more customers.

Good customer service and salesmanship involve many skills including: listening, networking, negotiating, presenting, consulting and conflict management.

There are many ways to increase sales and improve customer service and Seven Dimensions has a wide range of resources to help: