This video sets out the fundamental steps needed to move to high performance - benchmarking, developing a framework for change, identifying and strengthening partnerships with stakeholders and creating an environment which facilitates and maintains continuous growth and ongoing development.
The video includes case study footage from two very different Australian organisations going through change. One is private enterprise - a Mobil Oil lube plant, a manufacturing site, which achieved outstanding success after near closure a few years ago.
The other is Centrelink, a large government organisation with 24,000 staff spread over 400 offices. Centrelink was recently established by bringing together several government departments to create a new, streamlined customer focused service.
How to achieve success with four key strategies:
- Benchmark
- Develop the blueprint
- Improve partnerships
- Create a learning environment
- Executives
- Managers
- All staff
- DVD
- English
- Documentary
- Case Study