What's the Problem?
This title is part of the
The Improving Performance Series
Synopsis
Part one of Peter Quarry's powerful three-step formula for improving performance.
The first step in solving any problem, including a work performance problem, is to be clear about just what the problem is. So managers and supervisors must know what the standards required are, and must also know about a staff member's actual level of performance, so that they can accurately determine that a performance problem exists.
Key Learning Points
- Don't blame
- Be specific
- Have evidence
- Gain agreement
Package Description
DVD
Recommended Audiences
- Managers
Distributed in the following format(s)
- DVD
Available in the following language(s)
- English
Media Type
Video Recording
Presentation Style
- Drama
STOCK CODE
IMP2
ISBN
9781921635823
Published
Melbourne
Filming location
Australia
Release year
1991
Remastered year
2006
Copyright owner
ClickView
Publisher
Seven Dimensions