Being surrounded by complainers is hard, but as Peter Quarry points out, there’s ways to handle them. You can acknowledge what they’re saying, showing empathy and putting forward positive solutions. If they persist, and especially if you work with them, they are best ignored as what they really seek is attention. When you don’t react, there’s no payoff.

The best methods for handling complainers, according to Peter Quarry are:

• Show empathy.
• Follow up with positive suggestions.
• If complaints persist, especially from work colleagues, ignore the complainer.
• Don’t reward chronic complainers with attention.

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