Martin is Kim's mentor. He has been getting frustrated with her because even though she is highly intelligent, she talks too much. He and others have tried changing her, but she either can't or doesn't want to change. They are stuck! But then Martin changes tack.
Coaching helps people grow and develop. But sometimes, the coach can get stuck and it can be hard to overcome the blocks. Martin is a mentor facing a coaching challenge with Kim. They usually meet to discuss her job and career once a month. Kim is having difficulty making effective presentations. The problem is that Martin has been offering Kim some useful suggestions but she has resisted his coaching efforts and they have become stuck.
When you are in this situation it is important to understand that the reason for getting stuck is usually because the other person disagrees with your feedback or your suggestions for improvement.
- How to establish the trends in personal behaviour
- How to use the power of 'the here and now'
- Establishing the motivation for change
- How to develop an action plan that ensures real improvement and change
- Have the knowledge and skills to break through blockages and overcome barriers in a feedback and coaching session
- Be able to identify trends or patterns in behaviors
- Use a four-step 'here and now' technique for dealing with 'personal change' difficulties
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