Ideal for group training and self-development. With excellent workbook and handouts.
A panel of sales experts hosted by psychologist Peter Quarry discuss how sales people can present with greater impact by knowing their product or service and focussing on benefits rather than features. They explore the best methods of approaching product and service presentations and discuss a range of presentation challenges whether it be off-the-shelf products or more complicated presentations involving big ticket items and intangible products and services.
Find out how to present products and services with greater impact:
• Engage the customer with questions to determine needs
• Focus on value of product before price
• Use good listening skills and silence to encourage clients
• Invite questions from customer
• Have good product knowledge - link benefits to needs
• Be authentic and natural
- Managers
- Service Staff
- Sales Staff
- DVD
- English
- Interview