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DIFFICULT CUSTOMERS & COMPLAINTS: List of resources
Title & Format Price Description
Single Pixel White
Calming a Complainer
AUD $275.00 The Calming a Complainer video provides skills to deal wth comlpainers professionally and calmly by examining an amus...
Single Pixel White
Success at Work: 08 Build Employability Skills
from the series: Success at Work Series
AUD $275.00 Find ways to learn new skills, manage your emotions and speak impressively. ...
Single Pixel White
Enhancing Service
AUD $275.00 Listen to customers, build rapport and deminstrate you care by being efficient, knowledgeable and a problem solver. ...
Single Pixel White
Handling Anyone Difficult
AUD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
Single Pixel White
Resolving Conflict
AUD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
Single Pixel White