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People Skills Series
20 programs
Synopsis

This highly successful library of 20 videos has won 13 international awards for excellence and creativity.

The People Skills Video Training System provides a complete communication curriculum. Each video comes with a Leader's Guide.

 Download the A4 flyer

The series is divided into five communication categories: Personal Effectiveness Team Skills Core Communication Skills Leadership Skills Handling Difficult Situations
To buy the WHOLE SERIES, click on the shopping cart above (no need to add individual titles to your cart). This series contains the following titles
Title
Description
Being Assertive
Learn the difference between being aggressive, non-assertive and assertive. ... More...
Coaching on the Job
This five step coaching technique will ensure that new tasks are clearly explained, understood and learned. ... More...
Communicating Without Words
Discover the five main ways in which people communicate non-verbally. Use this program as an introduction to body lang... More...
Communicating in a Team
Learn how to accept and benefit from the differences in team members' backgrounds. Discover the traps to avoid when pa... More...
Dealing With Conflict
Conflicts at work waste an enormous amount of time and energy. In this video see practical examples of five different ... More...
Discipline Interviewing
Disciplining poor performers should be done fairly and with adequate preparation and documentation. Learn the six key ... More...
Effective Listening
Learn the five key skills of effective listening - show interest, focus on the key issue, summarise and check, listen fo... More...
Empowering People
Uncover the secrets of how to get people motivated to take more initiative, be more responsible and reach their potent... More...
Empowering Yourself
Too many people in organisations wait for instructions, advice, guidance and permission to do things. Don't wait t... More...
Explaining Clearly
Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core comm... More...
Giving Bad News
It is always difficult to communicate bad news. Redundancies and terminations are the hardest but there are also bu... More...
Handling Difficult People
Learn practical skills to deal with the know-all, the aggressive person, the joker, the complainer and the dodger. ... More...
Influencing Others
Within organisations people at all levels are needing to rely more on personal persuasive skills to get things done... More...
Interviewing
Learn the communication and questioning skills that will get you the high quality information you want, whether you ar... More...
Managing Meetings
Learn to control meetings, keep to time and ensure outcomes are achieved. Gain a powerful formula for leadi... More...
Mediating Disputes
Learn a step-by-step method for resolving disputes, personality clashes and other conflicts. ... More...
Presenting to a Group
You can immediately improve your presentations, ensuring you never fail to inform or motivate. Learn the six f... More...
Productive Counselling
Discover the major trap managers, team leaders and others fall into when counselling. Learn the difference bet... More...
Team Building
For a team to be effective in what it does, and how it does it, five key characteristics must be present. Discover wha... More...
Winning First Impressions
You don't get a second chance to make a first impression. Learn why first impressions are so important. Disc... More...
Package Description
20 DVDs and PDF workbook on disc.
Recommended Audiences
  • All staff
Distributed in the following format(s)
  • DVD
Available in the following language(s)
  • English
Media Type
Video Recording
Featuring
  • Presenter Peter Quarry
Presentation Style
  • Drama
STOCK CODE
PSKILLSSET
ISBN
9781921635656
PUBLISHED
Melbourne
FILMING LOCATION
Australia
RELEASE YEAR
1993
REMASTERED YEAR
2007
COPYRIGHT OWNER
ClickView
PUBLISHER
Seven Dimensions