Explaining Clearly
This title is part of the
People Skills Series
Synopsis
Whether conveying information, giving instructions, coaching or selling, the ability to explain clearly is a core communication skill.
Learn the three essential steps for this skill to avoid misunderstandings and mistakes.
Key Learning Points
-
Three steps to explaining clearly:
- Get the attention of the listener
- Organise your information
- Check understanding
Learning Outcomes
- Be able to describe the three steps in explaining clearly
- Have practised explaining something to another person and received constructive feedback
- Have identified three specific behaviours they need to change in the workplace to improve the way they explain
Package Description
DVD and PDF workbook on disc.
Recommended Audiences
- Managers
- All staff
Distributed in the following format(s)
- DVD
Available in the following language(s)
- English
Media Type
Video Recording
Presentation Style
- Drama
STOCK CODE
PSKILLS11
ISBN
9781875645367
Published
Melbourne
Filming location
Australia
Release year
1993
Remastered year
2007
Copyright owner
ClickView
Publisher
Seven Dimensions