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Leadership Sins
Duration: 22 minutes
Synopsis

Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demonstrate how to give feedback and manage upwards, all while learning to empower and motivate.

In this course we explore a case study. David is unaware of how disempowering his behavior has become to Anne. She gives David specific feedback and he improves.

  • Part 1 explores David's leadership mistakes with Anne – he doesn't discuss and agree on the way they will work together, doesn't listen and continually interrupts, fails to acknowledge good work, invades personal space, is inflexible about the way things are done, and is oblivious to Anne's body language and the impact of his own behavior.
  • In Part 2, Anne gives David specific feedback about his behavior and how it makes it hard for her to work effectively. David acknowledges the feedback and accepts the need to change.
  • In Part 3: David discusses career goals with Anne and brings out her motivation.
Key Learning Points
  • How to empower staff through open communication and listening
  • How to motivate staff with acknowledgement and recognition
  • Learn to be more observant of others' body language and feelings
  • Give feedback and manage upwards
  • Receive feedback openly and be willing to change
  • Learn to motivate others through career goal discussions
Package Description

With a workbook with activities, handouts and a full script.

Recommended Audiences
  • Managers
  • Executives
  • Personal Use
Distributed in the following format(s)
  • DVD
  • Stream
Available in the following language(s)
  • English
Media Type
 Video Recording
Presentation Style
  • Drama
STOCK CODE
DIFF1
ISBN
9781921409684
Published
Melbourne
Filming location
Melbourne
Release year
2009
Copyright owner
Seven Dimensions
Publisher
Seven Dimensions