Performance Management List of Training Resources - Training Video | Management Training | Customer Service Training


PERFORMANCE MANAGEMENT: List of resources
Title & Format		Description

Insights and Strategies Series		Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ... More...

Handling the New Wave from the series: Cutting Edge Communication Comedy Series 1-80		An amusing program about managing the expectations and behaviors of the newest recruits. ... More...

Sharing Feedback from the series: Cutting Edge Communication Comedy Series 1-80		Avoid defensiveness, be open to receiving and give specific balance feedback. ... More...

Using Goals to GROW from the series: Cutting Edge Communication Comedy Series 1-80		Define goals and consider reality, obstacles, options and way forward. ... More...

Handling Tricky Appraisals from the series: Cutting Edge Communication Comedy Series 1-80		Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be... More...

Delegating and Empowering from the series: Q&A Series		Delegate and Empower is a course to help managers master the skills of delegation and empowerment. It's not uncom... More...

Difficult Appraisal Situations from the series: Q&A Series		This is a course that reinforces how teams benefit from diversity. Personality issues can pose some of the biggest ch... More...

How to Develop Your People from the series: Take Away Training Series		Everyone needs a development plan with career goals, reviewed regularly. Psychologist Eve Ash provides some useful guide... More...

Recognition & Feedback from the series: Workplace Excellence Series		Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, b... More...

10 Steps to Flawless Appraisal Interviews from the series: Take Away Training Series		Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t... More...

6 Ways to Prevent Sloppy Work from the series: Take Away Training Series		In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p... More...

Conducting Successful Discipline Interviews from the series: Take Away Training Series		Many managers are confused by the difference between a discipline interview and a counselling or coaching session. Psy... More...

How to Mentor from the series: Take Away Training Series		In this program, Psychologists Eve Ash and Peter Quarry, discuss strategies for successful mentoring. The role of a ... More...

Coaching Challenges Series		In the real business world, coaching situations spring up all the time. The should be exciting opportunities for fe... More...

Assessing & Developing Performance from the series: Learning a la Carte Series		This video describes the best ways to measure, assess and develop the performance of employees at all levels. Discove... More...

Counselling Poor Performers from the series: Take Away Training Series		Use a six-step approach to help staff improve their standard of work. ... More...

Mentoring from the series: Take Away Training Series		Learn the essential skills required by both mentors and proteges. ... More...

Preparing for your Appraisal from the series: Take Away Training Series		Evaluate your performance to ensure you get what you want out of the interview.... More...

Reinventing Appraisals Series		Performance appraisal schemes frequently suffer from bad reputations. On the other hand, performance management pla... More...

Performance Excellence Series		In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he... More...

Feedback Solutions Series		Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g... More...

Discipline Interviewing from the series: People Skills Series		Disciplining poor performers should be done fairly and with adequate preparation and documentation. Learn the six key ... More...

Managing Performance from the series: Take Away Training Series		Practical advice explaining the steps to successful performance management. ... More...

Managing Upwards from the series: Take Away Training Series		Gain the skills for getting feedback and asking for help from your manager. ... More...

Productive Counselling from the series: People Skills Series		Discover the major trap managers, team leaders and others fall into when counselling. Learn the difference bet... More...

Heather's Case from the series: The Improving Performance Series		Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy... More...

Jude's Case from the series: The Improving Performance Series		Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor... More...

Phil's Case from the series: The Improving Performance Series		Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h... More...

Solving the Problem from the series: The Improving Performance Series		Part three of Peter Quarry's powerful three-step formula for improving performance. ... More...

Solving Work Problems from the series: The Improving Performance Series		Covers job planning, counselling, disciplining and communication skills for managers. ... More...

The Improving Performance Series		A set of 8 programs to develop skills for managers to talk to staff about poor performance.... More...

What's Causing the Problem? from the series: The Improving Performance Series		Part two of Peter Quarry's powerful three-step formula for improving performance. ... More...

What's the Problem? from the series: The Improving Performance Series		Part one of Peter Quarry's powerful three-step formula for improving performance. ... More...