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PEOPLE SKILLS: List of resources
Title & Format Price Description
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Insights and Strategies Series
AUD $4,697.00 Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ...
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Switch On - Everyone
from the series: Switch On Series
AUD $275.00 Switch on Everyone demonstrates a simple approach based on the notion of ‘scripts’ or ‘messages&rsq...
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Switch On - Managers
from the series: Switch On Series
AUD $275.00 Switch on Managers shows you can develop effective thinking patterns and behaviors to improve your leadership and man...
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Switch On - Respect
from the series: Switch On Series
AUD $275.00 The Switch on Respect course provides the stimulus for everyone to develop respectful thinking patterns and behaviors...
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Switch On - Staff
from the series: Switch On Series
AUD $275.00 This program provides the stimulus for everyone to re-evaluate their own thinking patterns and behaviors. It will hel...
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Switch On Series
AUD $935.00 The SWITCH ON SERIES has been created by psychologist Eve Ash to help people identify and change negative thinki...
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How to Mediate Conflicts
AUD $275.00 How to Mediate Conflicts is a powerful skill that every leader should master. Team members can also benefit from lear...
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Handling Anyone Difficult
AUD $275.00 Steve teaches Carlos 6 key skills so problems don't escalate with difficult people. ...
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Resolving Conflict
AUD $275.00 A great program on essential skills for preventing and resolving conflict with best outcomes. ...
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Transforming SILOS
AUD $275.00 Avoid a closed fragmented culture and ensure caring, sharing and collaboration. ...
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Cutting Edge Communication Comedy Series 1-80
AUD $7,920.00 COMEDY MAKES LEARNING FUN This comedy business series completed was created by Psychologist Eve Ash and comedienn...
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Ensuring a Respectful Workplace
AUD $275.00 Serena is concerned that the culture lacks basic elements of respect. Some team members confront Carol about her racis...
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Giving Managers Feedback
AUD $275.00 Marcus offers Carol the unique opportunity to give some feedback to Serena and himself. Carol enjoys being direct and ...
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Handling Tricky Appraisals
AUD $275.00 Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be...
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Supporting Others
AUD $275.00 Marcus creates an award for the most supportive employee of the month and challenges the team to be supportive, saying...
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Welcoming New People
AUD $275.00 Sherry is new, but gets relegated to the bottom of the stairs, where she feels isolated and excluded from team activit...
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Overcoming Disempowerment
AUD $275.00 Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for fee...
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Bullying and Harassment
AUD $495.00 Bullying, harassment and sexual harassment is unacceptable in any workplace. But many people don't realize when t...
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Damage Control
AUD $495.00 In Damage Control you will explore a case study of a product launch delivery disaster and a very angry client - all s...
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Delegating and Empowering
from the series: Q&A Series
AUD $275.00 Delegate and Empower is a course to help managers master the skills of delegation and empowerment. It's not uncom...
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Essentials for New Managers
from the series: Q&A Series
AUD $275.00 This is a course that will help managers or team leaders to be clear on their roles. In this course psychologists Eve...
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Inspirational Leadership
AUD $495.00 Discover the behaviors, attitudes and strategies of outstanding leaders. With this training, your leaders will know h...
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Leadership Sins
AUD $495.00 Discover the sins that disempower staff. Learn how to open lines of communication between management and staff, demon...
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Manager and Psychologist
from the series: Q&A Series
AUD $275.00 This a course providing practical examples of people skills required by managers. Managers need to understand how to ...
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Personality Clash
AUD $495.00 Learn how to manage a team conflict through open discussion where feedback is welcomed and differences are discussed ...
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Q&A Series
AUD $1,496.00 A Series of 8 programs packed with practical strategies for improved workplace performance for staff and managers. An ...
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Understanding Personality Differences
from the series: Q&A Series
AUD $275.00 This is a course that reinforces how teams benefit from diversity. Personality issues can pose some of the biggest ch...
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How to Mentor
AUD $275.00 In this program, Psychologists Eve Ash and Peter Quarry, discuss strategies for successful mentoring. The role of a ...
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Developing Emotional Competence
AUD $275.00 The concept of Emotional Intelligence has taken the world by storm. But what is it and how do you develop it? Get t...
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The Psychology of Saying Sorry
AUD $275.00 Find out why people have such difficulty apologizing when something has gone wrong. Discover the benefits of apolog...
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Can We Talk?
AUD $495.00 Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she st...
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7 Steps to Improving Communication
AUD $275.00 Learn a simple, effective seven-step blueprint that can immediately improve communication skills. ...
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The Power of Empathy
AUD $275.00 Discover the benefits of empathy. Learn techniques for getting out of the 'anger trap' and dealing with emotio...
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Hotlines Series
AUD $1,980.00 Hotlines is an entertaining video-based training package for call centre staff developed by psychologist Eve Ash. It i...
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Management Skills Videoquiz
AUD $275.00 An entertaining quiz to motivate managers and team leaders to improve the way they manage others. ...
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Building Trust
AUD $275.00 Explains the importance of work relationships based on trust, and describes the "four Cs" of building it. ...
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Successful Leadership
AUD $495.00 Effective leadership is an essential factor in achieving high performance. This video identifies key leadership qua...
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Communication Essentials Series
AUD $1,452.00 Good communication is essential to an efficient and productive workplace. In today's flatter, team-focused organisa...
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Teamwork Essentials Series
AUD $1,452.00 How can teams work better? How can they cope with change? What exactly is team building? What are the key communica...
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Performance Excellence Series
AUD $1,782.00 In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to he...
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Feedback Solutions Series
AUD $1,452.00 Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g...
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People Skills Series
AUD $3,740.00 This highly successful library of 20 videos has won 13 international awards for excellence and creativity. The Peop...
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Supervisory Styles
AUD $275.00 Learn to choose the right style of supervision for the right situation. ...
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The New Supervisor
AUD $275.00 Discover the challenges and opportunities awaiting the newly appointed supervisor....
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