Feedback List of Training Resources - Training Video | Management Training | Customer Service Training


FEEDBACK: List of resources
Title & Format		Description

Insights and Strategies Series		Inspire best practice performance with up-to-date knowledge, insights and strategies from a range of business leaders ... More...

Coaching and Mentoring New People from the series: Cutting Edge Communication Comedy Series 1-80		Coaching and Mentoring New People is all about managers providing professional development and personal support for n... More...

Success at Work: 07 Appreciate Feedback from the series: Success at Work Series		Welcome feedback without defensiveness and continually improve. ... More...

Sharing Feedback from the series: Cutting Edge Communication Comedy Series 1-80		Avoid defensiveness, be open to receiving and give specific balance feedback. ... More...

Handling Tricky Appraisals from the series: Cutting Edge Communication Comedy Series 1-80		Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena will be... More...

Recognition & Feedback from the series: Workplace Excellence Series		Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, b... More...

10 Steps to Flawless Appraisal Interviews from the series: Take Away Training Series		Performance appraisals are one of the most unpopular managerial tasks. Psychologist Peter Quarry gives ten practical t... More...

6 Ways to Prevent Sloppy Work from the series: Take Away Training Series		In this program, Psychologists Eve Ash and Peter Quarry, discuss why some staff deliver substandard work and offer p... More...

How to Mentor from the series: Take Away Training Series		In this program, Psychologists Eve Ash and Peter Quarry, discuss strategies for successful mentoring. The role of a ... More...

Can We Talk? from the series: Coaching Challenges Series		Marie wants to talk to fellow team member Claude about the problems caused by his late deliveries. But how does she st... More...

So You Agree With Me? from the series: Coaching Challenges Series		Leon wants to talk to his manager about her leadership style (he, and the other team leaders, think she is too autocra... More...

Why Are We Stuck? from the series: Coaching Challenges Series		Martin is Kim's mentor. He has been getting frustrated with her because even though she is highly intelligent, she ... More...

Learning from 360 Degree Feedback from the series: Learning a la Carte Series		This video explains the common reactions people have to receiving 360 degree feedback. Get practical advice on how to... More...

Rewarding Performance from the series: Creating a High Performance Workplace Series		Organisations need to recognise and reward individual, team and organisational achievements. This video sets... More...

360 Degree Feedback from the series: Take Away Training Series		Learn how 360 degree feedback works and how you can improve with feedback from others. ... More...

Reinventing Appraisals Series		Performance appraisal schemes frequently suffer from bad reputations. On the other hand, performance management pla... More...

Coaching to Build Skills from the series: Performance Excellence Series		Discover an effective approach that can be used to build all types of skills, including technical, task-related sk... More...

Feedback Solutions Series		Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to g... More...

Giving Feedback - Advanced Skills from the series: Feedback Solutions Series		This video provides specific behavioural techniques for dealing with the four most common difficult situations enco... More...

Giving Feedback - Basic Skills from the series: Feedback Solutions Series		How do you give feedback to another person in the workplace? This video demonstrates how to structure the ... More...

Receiving Feedback - Advanced Skills from the series: Feedback Solutions Series		Not everyone is skilled at giving feedback. This places a greater emphasis on the "seeker" to handle the "giver" in... More...

Receiving Feedback - Basic Skills from the series: Feedback Solutions Series		People are often embarrassed when receiving positive feedback. They can also be fearful and defensive when faced wi... More...

Discipline Interviewing from the series: People Skills Series		Disciplining poor performers should be done fairly and with adequate preparation and documentation. Learn the six key ... More...

Giving Personal Feedback from the series: Take Away Training Series		Learn how to give feedback so that it gets the results you want. ... More...

Heather's Case from the series: The Improving Performance Series		Heather is the youngest clerical worker in a project team. She is angry about other staff who are inconsiderate, messy... More...

Ian's Case from the series: The Improving Performance Series		Ian works in an art department. Lately his work has been sloppy, he makes long personal phone calls, he drinks and he ... More...

Jude's Case from the series: The Improving Performance Series		Jude is a conscientious researcher in a professional market research team. Her supervisor, George, wants her to be mor... More...

Phil's Case from the series: The Improving Performance Series		Phil works in despatch. Complaints about mistakes and late deliveries have prompted his supervisor, Kris, to talk to h... More...

Solving the Problem from the series: The Improving Performance Series		Part three of Peter Quarry's powerful three-step formula for improving performance. ... More...

Solving Work Problems from the series: The Improving Performance Series		Covers job planning, counselling, disciplining and communication skills for managers. ... More...

The Improving Performance Series		A set of 8 programs to develop skills for managers to talk to staff about poor performance.... More...

What's Causing the Problem? from the series: The Improving Performance Series		Part two of Peter Quarry's powerful three-step formula for improving performance. ... More...

What's the Problem? from the series: The Improving Performance Series		Part one of Peter Quarry's powerful three-step formula for improving performance. ... More...